Hidden Secondary Water Damage

9/2/2022 (Permalink)

Some customers think they can handle their water mitigation themselves. They soon find out why you should always call us at SERVPRO of Suffolk/Smithfield/Franklin just to be sure. One customer started to notice a musty smell in the area where the water damage had occurred about two weeks ago.

They called us out to take a look and we found high readings with our moisture meters on the baseboards and walls of the affected area. We removed the baseboard due to the high readings and discovered mold on the baseboards and the wall behind it. With the approval of the homeowner, we performed mold remediation to clean the mold and high levels of spores in the air. We use specialized equipment and an antimicrobial agent along with certified technicians to perform this remediation.

Hopefully, you will never have water damage, but if you do, don’t think it’s too small to call in the professionals to take a look at it. You would not want to end up with a mold issue like this that is easily prevented just by having us come take a look at the water damage as soon as possible. 

SERVPRO of Suffolk/Smithfield/Franklin is here to help. Please call us today at 757-934-8404!

Water Damage in Your Home

9/2/2022 (Permalink)

Water damage can happen at any time of the day and anywhere within your home. Examples of possible water damage are toilet clogs, dishwasher leaks, refrigerator line leaks, hot water heaters, and pipe bursts to name a few. When a disaster happens in your home, our team of trained and licensed technicians will walk through the disaster with you along with the entire drying process. 

At the end of the day, your home is the biggest purchase/investment ever. We are here to help you in a time of need when you need us the most and we understand the amount of stress that a loss can do to a person. Any type of disaster in your home can easily be the worst day of your life.

If a tragedy ever happens to your home, whether it's a basement flood, water heater burst, or sewage backing up into your toilet, call SERVPRO of Suffolk/Smithfield/Franklin, at 757-934-8404. 

How Does Water Get Removed from Hidden Cavities in a Residence?

4/26/2022 (Permalink)

SERVPRO Uses a Variety of Techniques to Detect Moisture and Dry Homes

When appliances malfunction or supply lines in the home burst, hundreds to thousands of gallons of water can pour into a home. This water can travel into wall cavities, down stairwells, and through ceilings into lower levels. 

Why are Water Location and Moisture Levels Important?

Seemingly small problems such as leaking pipes under the sink can quickly become large problems if the homeowner is away or sleeping when it happens. Where water removal in your home takes place can depend on the water movement direction. If it ends up behind walls or other hidden cavities, you can end up with more damage in those places than to the original location of the water intrusion. SERVPRO technicians use advanced equipment to locate water and identify moisture levels to ensure proper drying.  Water can become trapped in many places in residential properties, including:

• Behind walls
• Cabinets
• Under floors
• Ceilings
• Crawl spaces

What Equipment is Used to Detect Moisture?

Our technicians use several methods when looking for water damage. They do not depend on just one technique. Our crews employ all available resources to make sure the job gets done thoroughly and professionally. One of the tools they use is moisture meters. There are different types, including penetrating and non-penetrating models. We have meters that are precisely calibrated to detect the moisture content of specific types of material. 

Moisture sensors are another type of device that gets used. These are often used to probe carpet and padding. The moisture sensors help technicians to discover where the saturation levels are and where the water has migrated in terms of depth. They can provide input into whether the subflooring is damaged. 

Thermal imaging cameras, or infrared cameras as they are often called, are convenient for finding hidden moisture. They are portable detection devices that help evaluate moisture levels in building materials. They can also be used to check levels as the drying process is taking place. 

What Role Does Controlled Demolition Play?

When water ends up in places like behind a cabinet, letting it dry on its own is not a wise idea. Moisture damages building materials progressively. Secondary damage such as mold can occur in as little as twenty-four hours. Water extraction is key to efficient structural drying, but the techs need to access the areas. Controlled demolition involves removing or modifications to the impacted material, such as drywall, permitting that access. Several methods used to release water and allow the warm, dry air to flow into the cavities are:

•   Flood cuts – cutting and removing a portion of drywall. The cuts get made two to three feet above the water level. Drywall and insulation are removed and replaced in those spaces.
•   Weep holes – punched into bulging walls and ceilings allow trapped water to be released before they collapse.
•   Removing toe kicks – Built-in cabinets have toe kicks, which can be removed to allow access to the space behind the cabinet.
•   Baseboard or beadboard drilling – This allows water pooled at the base of the wall to drain. 
•   Injecti-dry equipment – uses positive or negative airflow into the void for better drying. Often we place tubes inside the baseboard weep holes to force in warm air for positive air pressure or suction out residual water using negative air pressure.

SERVPRO technicians are trained and experienced in making the proper cutaways and drilling holes in drywall, ceiling tiles, painted or wallpapered walls, and mortar joints. When done correctly, these tactics allow for minimal damage, complete water removal, and optimal drying of the structure. 

Professional Water Removal Prevents Damage

With water intrusions, it is best to let professionals assess the situation. Just because you cannot see a problem does not mean it does not exist when it comes to moisture and where it can migrate. When SERVPRO mitigates water damage by providing expert water removal and drying procedures, it saves the homeowner time and money. Restoration rather than replacement, when possible saves money. Fast mitigation means less damage to the home and contents, saving you both. 

We are water removal experts and can have your home restored to preloss condition before you know it. Do not risk costly repairs due to hidden water damage. Contact SERVPRO of Suffolk/Smithfield/Franklin at 757-934-8404 for quality water removal service. We’re Faster To Any Size Disaster.

We Can Help With Wet Contents Too

4/12/2022 (Permalink)

Water damages your contents and things too. SERVPRO of Suffolk/Smithfield/Franklin has seen its share of water damage. The damage can happen from a leaking pipe between the wall, a leaking toilet, a dishwasher relief valve that fails, a refrigeration line fails, a water heater leak, an HVAC system ceiling leak, and of course havoc from mother nature.

Most often our first thought is about damage to the floors or to the ceiling or even the walls.  Then the realization that your contents, your treasures, your projects, your books have been damaged too.

We are your Emergency call to action experts when disaster strikes your home or business 24/7.  

Call SERVPRO of Suffolk/Smithfield/Franklin, at 757-934-8404 to handle your contents with care and make the damage "Like it never even happened."

Water Damage Timeline

4/12/2022 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Suffolk/Smithfield/Franklin provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage are very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Suffolk/Smithfield/Franklin arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –757-934-8404

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• The paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Suffolk/Smithfield/Franklin

SERVPRO of Suffolk/Smithfield/Franklin specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We are here to help, 24/7

3/1/2022 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Suffolk/Smithfield/Franklin provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage are very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Suffolk/Smithfield/Franklin arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –757-934-8404

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Suffolk/Smithfield/Franklin

SERVPRO of Suffolk/Smithfield/Franklin specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call SERVfPRO of Suffolk/Smithfield/Franklin for all your needs, 757-934-8404.

Residential Water Damage Tips

9/16/2021 (Permalink)

Water damage can happen at any time of the day and anywhere within your home. Examples of possible water damages are toilet clogs, dishwasher leaks, refrigerator line leaks, hot water heater, and pipe bursts to name a few. When a disaster happens in your home, our team of trained and licensed technicians will walk through the disaster with you along with the entire drying process. 

At the end of the day, your home is the biggest purchase/investment ever. We are here to help you in a time of need when you need us the most and we understand the amount of stress that a loss can do to a person. Any type of disaster to your home can easily be the worst day of your life.

If a tragedy ever happens to your home, whether it's a basement flood, water heater burst, or sewage backing up into your toilet, call SERVPRO of Suffolk/Smithfield/Franklin, 757-934-8404. 

Difference's between Primary & Secondary Water Damage

9/16/2021 (Permalink)

When waters flood your home or business, you may not worry about how the resulting damage was caused. However, understanding the difference between secondary and primary damage can help you make smart decisions about the cleanup process. Black mold, for example, may not grow in your flooded home if you act quickly.

Primary

Primary damage is anything that happened at the time of the flooding. This can include the following:

• Broken pipe
• Damaged building materials
• Waterlogged furniture

Many residential water cleanup professionals consider primary damage to be anything done at the time of the flooding before the waters stopped flowing.

Secondary

Secondary damage, therefore, is anything that happened once the initial flood stopped. Often, this type of destruction takes place when flooding is not noticed for days. Black mold can start to grow if stagnant water is left unattended, for example. Slow reaction times aren't the only thing that could cause your home to continue being damaged after flooding has stopped. A poor cleanup technique can also attribute to this destruction.

For example, if your home is not completely dried out, there may still be a higher-than-normal humidity level. This high humidity can degrade fabrics, warp wood floors, or encourage the growth of mold spores.

For any of your water damage concerns, call SERVPRO of Suffolk/Smithfield/Franklin at 757-934-8404.

The 3 Categories of Water Damage

4/29/2021 (Permalink)

Water damage can cause stress in the home or workplace. Whether your water loss is large or small, it is crucial to remediate the situation quickly to prevent any further issues. Water is classified into 3 categories, and it’s important to be able to distinguish the differences among them.

The first category is “Clean Water.” Clean water is the least contaminated, and comes from a clean source, like a leaky faucet or water line. It can turn into a category 2 or 3 if left untreated and exposed to factors such as temperature and other contaminants.

The second category is “Gray Water.” Gray water is contaminated and can come from a dishwasher or washing machine overflow. It is important to remediate gray water as quickly as possible, as it may contain bacteria. And if left untreated, it can turn into a category 3- “Black Water.”

Blackwater is severely contaminated. Having contact with black water can cause serious illness, and in some cases even death. Examples of black water include flooding from waterways and standing water. Blackwater may contain chemicals, microbes, and sewage. Avoid any contact with black water.

At SERVPRO of Suffolk/Smithfield/Franklin, we want our customers to have peace of mind knowing they will be taken care of by our certified professionals. Our state-of-the-art equipment will have your home or business dry, clean, and back to normalcy in a timely and professional manner. If you have any concerns related to water damage, or to schedule an estimate, please call us today at 757-934-8404.

Handling Wet Contents

3/17/2021 (Permalink)

Water damages your contents and things too. SERVPRO of Suffolk/Smithfield/Franklin has seen its share of water damage. The damage can happen from a leaking pipe between the wall, a leaking toilet, a dishwasher relief valve that fails, a refrigeration line fails, a water heater leak, an HVAC system ceiling leak, and of course havoc from mother nature.

Most often our first thought is about damage to the floors or to the ceiling or even the walls.  Then the realization that your contents, your treasures, your projects, your books have been damaged too.

We are your Emergency call to action experts when disaster strikes your home or business 24/7.  

Call SERVPRO of Suffolk/Smithfield/Franklin, 757-934-8404 to handle your contents with care and make the damage "Like it never even happened."

Water Damage After A Fire

3/10/2021 (Permalink)

If you have ever experienced a fire at your home or business, you understand the devastation involved. And to make matters worse, with a fire often comes water damage. The main causes being sprinkler heads busting and extensive use of fire extinguishers and hoses. It is very important to take care of the water damage immediately. If you ignore it, it will be more costly to remediate, and the damage will be significantly worse.

Here at SERVPRO of Suffolk/Smithfield/Franklin, we specialize in fire and water remediation. We know how stressful this time is and we strive to make your life as easy as possible during this difficult time. We are always here, 24/7 to answer any questions or concerns you have.

If you have experienced water damage due to a fire, or any other water damage needs, call SERVPRO of Suffolk/Smithfield/Franklin at 757-934-8404. 

Water and the Damage it can do in just minutes!

3/10/2021 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Suffolk/Smithfield/Franklin provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage are very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Suffolk/Smithfield/Franklin arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –757-934-8404

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Call SERVPRO of Suffolk/Smithfield/Franklin for all your water damage needs or concerns, 757-934-8404.

Residential Water Damage

9/8/2020 (Permalink)

Water damage can happen at any time of the day and anywhere within your home. Examples of possible water damages are toilet clogs, dishwasher leaks, refrigerator line leak, hot water heater, and pipe bursts to name a few. When a disaster happens in your home, our team of trained and licensed technicians will walk through the disaster with you along with the entire drying process. 

At the end of the day, your home is the biggest purchase/investment ever. We are here to help you in a time of need when you need us the most and we understand the amount of stress that a loss can do to a person. Any type of disaster to your home can easily be the worst day of your life.

If a tragedy ever happens to your home, whether its a basement flood, water heater burst, or sewage backing up into your toilet, call SERVPRO of Suffolk/Smithfield/Franklin, 757-934-8404. 

Primary & Secondary Water Damages

9/8/2020 (Permalink)

When waters flood your home or business, you may not worry about how the resulting damage was caused. However, understanding the difference between secondary and primary damage can help you make smart decisions about the cleanup process. Black mold, for example, may not grow in your flooded home if you act quickly.

Primary

Primary damage is anything that happened at the time of the flooding. This can include the following:

• Broken pipe
• Damaged building materials
• Waterlogged furniture

Many residential water cleanup professionals consider primary damage to be anything done at the time of the flooding before the waters stopped flowing.

Secondary

Secondary damage, therefore, is anything that happened once the initial flood stopped. Often, this type of destruction takes place when flooding is not noticed for days. Black mold can start to grow if stagnant water is left unattended, for example. Slow reaction times aren't the only thing that could cause your home to continue being damaged after flooding has stopped. A poor cleanup technique can also attribute to this destruction.

For example, if your home is not completely dried out, there may still be a higher-than-normal humidity level. This high humidity can degrade fabrics, warp wood floors, or encourage the growth of mold spores.

For any of your water damage concerns, call SERVPRO of Suffolk/Smithfield/Franklin at 757-934-8404.

The 3 Categories of Water Damage

4/1/2020 (Permalink)

3 Categories of Water

Water damage can cause stress in the home or workplace. Whether your water loss is large or small, it is crucial to remediate the situation quickly to prevent any further issues. Water is classified into 3 categories, and it’s important to be able to distinguish the differences among them.

The first category is “Clean Water.” Clean water is the least contaminated, and comes from a clean source, like a leaky faucet or water line. It can turn into a category 2 or 3 if left untreated and exposed to factors such as temperature and other contaminants.

The second category is “Gray Water.” Gray water is contaminated and can come from a dishwasher or washing machine overflow. It is important to remediate gray water as quickly as possible, as it may contain bacteria. And if left untreated, it can turn into a category 3- “Black Water.”

Blackwater is severely contaminated. Having contact with black water can cause serious illness, and in some cases even death. Examples of black water include flooding from waterways and standing water. Blackwater may contain chemicals, microbes, and sewage. Avoid any contact with black water.

At SERVPRO of Suffolk/Smithfield/Franklin, we want our customers to have peace of mind knowing they will be taken care of by our certified professionals. Our state of the art equipment will have your home or business dry, clean and back to normalcy in a timely and professional manner. If you have any concerns related to water damage, or to schedule an estimate, please call us today at 757-934-8404.

Water and the Damage it does in just minutes!

3/4/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Suffolk/Smithfield/Franklin provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Suffolk/Smithfield/Franklin arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –757-934-8404

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Call SERVPRO of Suffolk/Smithfield/Franklin for all your water damage needs or concerns, 757-934-8404.

Water Damage after a Fire

3/4/2020 (Permalink)

If you have ever experienced a fire at your home or business, you understand the devastation involved. And to make matters worse, with a fire often comes water damage. The main causes being sprinkler heads busting and extensive use of fire extinguishers and hoses. It is very important to take care of the water damage immediately. If you ignore it, it will be more costly to remediate, and the damage will be significantly worse.

Here at SERVPRO of Suffolk/Smithfield/Franklin, we specialize in fire and water remediation. We know how stressful this time is and we strive to make your life as easy as possible during this difficult time. We are always here, 24/7 to answer any questions or concerns you have.

If you have experienced water damage due to a fire, or any other water damage needs, call SERVPRO of Suffolk/Smithfield/Franklin at 757-934-8404. 

CAT 3 Water Damage

2/27/2020 (Permalink)

When the unfortunate instance of water damage takes place in your life, know SERVPRO of Suffolk/Smithfield/Franklin will do everything in our power to help. Here are some tips to keep yourself and your property safe, as well as aid in the process of the cleanup. 

DO:

• Avoid all contact with sewage and items contaminated from sewage.
• Wash your hands thoroughly after contact with contaminated items.

DON’T:

• Spread contaminated water by walking unnecessarily on damaged or wet areas.
• Turn on the HVAC system if there is a possibility of spreading contaminated air.
• Use household fans to dry the structure and spread contaminants.
• Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Sewage back up can occur because items that aren't meant to be flushed get flushed and stuck. 

Call SERVPRO of Suffolk/Smithfield/Franklin for all your water damage needs, 757-934-8404.

Residential Water Damage

9/9/2019 (Permalink)

Water damage can happen at any time of the day and anywhere within your home. Examples of possible water damages are toilet clogs, dishwasher leaks, refrigerator line leak, hot water heater, and pipe bursts to name a few. When a disaster happens in your home, our team of trained and licensed technicians will walk through the disaster with you along with the entire drying process. 

At the end of the day, your home is the biggest purchase/investment ever. We are here to help you in a time of need when you need us the most and we understand the amount of stress that a loss can do to a person. Any type of disaster to your home can easily be the worst day of your life.

If a tragedy ever happens to your home, whether its a basement flood, water heater burst or sewage backing up into your toilet, call SERVPRO of Suffolk/Smithfield/Franklin, 757-934-8404. 

Primary vs. Secondary Water Damage

9/9/2019 (Permalink)

When waters flood your home or business, you may not worry about how the resulting damage was caused. However, understanding the difference between secondary and primary damage can help you make smart decisions about the cleanup process. Black mold, for example, may not grow in your flooded home if you act quickly.

Primary

Primary damage is anything that happened at the time of the flooding. This can include the following:

• Broken pipe
• Damaged building materials
• Waterlogged furniture

Many residential water cleanup professionals consider primary damage to be anything done at the time of the flooding before the waters stopped flowing.

Secondary

Secondary damage, therefore, is anything that happened once the initial flood stopped. Often, this type of destruction takes place when flooding is not noticed for days. Black mold can start to grow if stagnant water is left unattended, for example. Slow reaction times aren't the only thing that could cause your home to continue being damaged after flooding has stopped. A poor cleanup technique can also attribute to this destruction.

For example, if your home is not completely dried out, there may still be a higher-than-normal humidity level. This high humidity can degrade fabrics, warp wood floors or encourage the growth of mold spores.

For any of your water damage concerns, call SERVPRO of Suffolk/Smithfield/Franklin at 757-934-8404.

Water Damage Prevention

4/5/2019 (Permalink)

Do you know what the number 1 culprit is that weakens the foundation of your home? WATER DAMAGE!

Similar to core strength of your body, water damage hits the core strength of your house causing harm to your property. Below are some strategies on how to prevent any future water damages. 

1. Make sure your home has good drainage

Gutters need to be cleaned on a routine basis. If not, a clogged gutter can damage the siding and foundation of your home. The maintenance cost of cleaning your gutters depends on the size and height of your home. On the contrary, it cost no money for you to clean your gutters yourself. 

2. Test your sump pump regularly

Your sump pump should be checked to see if it's running properly at least once a year. When it comes to storm seasons, several checks should be conducted. To test your sump pump, slowly fill the sump pump pit with water, watch the "float' to rise and then watch to make sure that the water level falls. It's free to get your sump pump professionally tested.

3. Check for water leaks and fix them

If you get the chance to fix a leak shortly after it started, there may be no long-term damage at all. However, if you have persistent leaks, it can lead to mold growth, termites, ants and more. To check for leaks, check dark spots under pipes, inside sink cabinets, and stains on ceilings. 

If you have any questions/concerns, please call SERVPRO of Suffolk/Smithfield/Franklin, 757-934-8404. Our team is certified and well trained to make it look and feel "Like it never even happened." 

Water Damage can Destroy in Minutes

3/22/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Suffolk/Smithfield/Franklin provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Suffolk/Smithfield/Franklin arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –757-934-8404

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

When Your Contents Get Wet

2/11/2019 (Permalink)

Water damages your contents and things too. SERVPRO of Suffolk/Smithfield/Franklin has seen its share of water damage. The damage can happen from a leaking pipe between the wall, a leaking toilet, a dishwasher relief valve that fails, a refrigeration line fails, a water heater leak, an HVAC system ceiling leak and of course havoc from mother nature.

Most often our first thought is about damage to the floors or to the ceiling or even the walls.  Then the realization that your contents, your treasures, your projects, your books have been damaged too.

We are your Emergency call to action experts when disaster strikes your home or business 24/7.  

Call SERVPRO of Suffolk/Smithfield/Franklin, 757-934-8404 to handle your contents with care and make the damage "Like it never even happened."

Water Damage Facts & Tips

5/29/2018 (Permalink)

Dealing with water damage is every homeowner's nightmare. Questions about what to do, what will be covered by insurance and what possessions to save first will start ‘flooding’ in.  When a pipe bursts or a basement floods, life is on hold until your home is dried and secured – and that’s not always an easy task.

Here are three facts about water damage that will help you secure your home and respond properly to a potential disaster:

1.    The Type of Water is Important

Generally speaking, there are three types of water that invade homes: rainwater, fresh water, and sewage. Depending on the type of water in your home, you may need to approach any contact or cleanup efforts differently. Sewage can contain harmful bacteria and make you violently ill. Fortunately, telling the difference is often easy, as it will typically smell just as terrible as you would expect. If you think that you are dealing with sewage, a professional water damage cleanup company will have the proper tools and equipment needed to handle the problem safely.

2.    The Trouble Doesn’t End When the Water is Gone

It may be tempting to let out a sigh of relief the moment the water is removed from your home, but that doesn’t mean there isn’t moisture still lurking in the shadows. When moisture is hidden in walls, crawlspaces and below floorboards, it can eventually lead to mold. Mold is toxic and causes damage to structural elements of a home, leading to serious consequences. Make sure you have a mold prevention expert inspect your property to ensure this dangerous substance isn’t invading your home.

3.    Attics Are a Cause for Concern

The most common source of water damage is a leaky roof or malfunctioning gutters, which means your attic is at the highest risk for water damage. Make sure to have your attic inspected regularly by a water damage professional to make sure that a small leak isn’t turning into a serious problem.

If your home is flooded, or you suspect you may be dealing with water damage or mold, call SERVPRO of Suffolk/Smithfield/Franklin, 757-934-8404! All forms of water damage require immediate attention to minimize further losses. We will help you stay safe and protect your assets.

3 Categories of Water - Know Your Water

4/9/2018 (Permalink)

Water Safety is Important!

3 Categories of Water

Water damage can cause stress in the home or workplace. Whether your water loss is large or small, it is crucial to remediate the situation quickly to prevent any further issues. Water is classified into 3 categories, and it’s important to be able to distinguish the differences among them.

The first category is “Clean Water.” Clean water is the least contaminated, and comes from a clean source, like a leaky faucet or water line. It can turn into a category 2 or 3 if left untreated and exposed to factors such as temperature and other contaminants.

The second category is “Gray Water.” Gray water is contaminated and can come from a dishwasher or washing machine overflow. It is important to remediate gray water as quickly as possible, as it may contain bacteria. And if left untreated, it can turn into a category 3- “Black Water.”

Blackwater is severely contaminated. Having contact with black water can cause serious illness, and in some cases even death. Examples of black water include flooding from waterways and standing water. Blackwater may contain chemicals, microbes, and sewage. Avoid any contact with black water.

At SERVPRO of Suffolk/Smithfield/Franklin, we want our customers to have peace of mind knowing they will be taken care of by our certified professionals. Our state of the art equipment will have your home or business dry, clean and back to normalcy in a timely and professional manner. If you have any concerns related to a water damage, or to schedule an estimate, please call us today at 757-934-8404.

Flood Waters

4/9/2018 (Permalink)

SERVPRO of Suffolk/Smithfield/Franklin 757-934-8404

Floods are one of the most common and widespread natural disasters in the United States. Your location no longer seems to be a factor-there is always potential for flood damage.

Fema.gov reports that in the last 5 years, all 50 states have experienced floods or flash floods. It’s not a matter of if, but when and FEMA reports that nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000.

#TheAmericanRed Cross claims that floods cause more damage in the U.S. every year than any other weather-related disaster. Here are some tips they advise to follow:

Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, Stop, Turn around, and go another way.
If you approach a flooded road while driving, the same holds true. If you are in your car and waters are rising rapidly, get out of the car quickly and move to higher ground.
Keep children out of the water. Children may not recognize contaminated water and lack judgment.
If your home or business is affected by a flood, SERVPRO of Suffolk/Smithfield/Franklin is your water damage restoration company. Even minor floods have the potential to cause major damage to a structure if not treated properly and quickly.

Cleanup can be overwhelming and that’s why the “SERVPRO® System is prepared to handle any size disaster. When fire and water take control of your life, let your local SERVPRO of Suffolk/Smithfield/Franklin help you take it back.

Call us 24 hours a day, 7 days a week at 757-934-8404.

Water You Don't See Hiding

3/21/2018 (Permalink)

Be Prepared for a Water Backup

With any leak or spill, it’s the water you don't see that can cause the most damage. When you experience a water damage, make the right choice. A mop and common household cleaning products may not be enough for the unseen water intrusions. While the surface may seem dry, the water you don’t see can contain bacteria, cause mold or rot, and cause other unseen damage.

The insurance industry estimates that approximately 90 percent of household damages come from water-related occurrences. The most commonly reported cause is leaky or broken pipes and plumbing fixtures. Home appliances are considered a leading cause of preventable water damage. By implementing a simple inspection and maintenance program, homeowners can reduce their risk significantly:

• Dishwasher - Periodically check around the base of the dishwasher, as well as the water supply line under the sink.
• Refrigerator - For refrigerators with ice makers, periodically check the hose connection attached to the water supply.
• Washing Machine - Hoses should be inspected regularly for wetness around hose ends, as well as for signs of bulging, cracking or fraying. Hoses should be replaced every three to five years.
• Water Heater - While the service life of the standard water heater is 10 to 15 years, water heaters should be inspected routinely for signs of leaks or tank rust. Water heaters should be located next to a floor drain or placed inside a drain pan piped to the floor drain.

So before risking the value of your home or further damage by attempting to clean and dry it yourself, call SERVPRO of Suffolk/Smithfield/Franklin at 757-934-8404.

Secondary Water Damage

3/21/2018 (Permalink)

This customer thought they could handle their water mitigation themselves. They soon found out why you should always call us at SERVPRO of Suffolk/Smithfield/Franklin just to be sure. The customer started to notice a musty smell in the area where the water damage had occurred in about two weeks ago.

They called us out to take a look and we found high readings with our moisture meters on the baseboards and walls of the affected area. We removed the baseboard due to the high readings and discovered mold on the baseboards and the wall behind it. With the approval of the home owner we performed mold remediation to clean the mold and high level of spores in the air. We use specialized equipment and an antimicrobial agent along with certified technicians to perform this remediation.

Hopefully, you will never have a water damage, but if you do don’t think it’s too small to call in the professionals to take a look at it. You would not want to end up with a mold issue like this that is easily prevented just by having us come take a look at the water damage as soon as possible. SERVPRO of Suffolk/Smithfield/Franklin is here to help. Please call us today at 757-934-8404!

Water Damage Statistics

2/16/2018 (Permalink)

Water Damage Statistics

Water damage covers a broad range of potential loss. Homeowners understand that wear and tear will occur in any circumstance; however, there are a variety of unforeseen events that may trigger water damage. Natural disasters are often given the most blame for water damage, and they should, considering that the majority of damages due to water stem from some sort of outside environmental factor.

Nevertheless, water damage may come in a variety of forms. Understanding the sources of this type of damage is important to not only potentially preventing an incident, but more importantly, to understand where you stand in the eyes of your insurance provider. Water damage in homes most typically comes from the following causes:

• Frozen pipes
• Leaking pipes
• Leaky roof
• Broken washing machine hose
• Plumbing problems
• Insulations issues

The water damage statistics below will highlight the widespread nature of this issue. While many people do not view this as a common occurrence, water damage accounts for a significant number of homeowners insurance claims. The following are some of the most interesting water damage statistics:

• Almost 40 percent of all homeowners have said that they have experienced loss from water damage
• About 93 percent of all water damage can be prevented
• Water damage is the second most frequently filed insurance claim in the United States
• 250 gallons of water is released a day due to a 1/8-inch crack in a pipe
• About 20 percent of all insurance claims related to water damage of some kind
• Billions of dollars in property losses are spent each year as a direct result of water damages

Those homeowners with an understanding of the prospective damages associated with water are much more likely to stop problems before they become major issues. Hopefully, these water damage statistics were able to shed some light on the vast complications that may arise from water in the home. If you or your family has experienced water damage and are looking to file a claim, contact Arguello, Hope & Associates for more information.

To get started today, simply fill out a Free Case Review form on this page.

Water Damage Insurance Coverage

First and foremost, homeowners must maintain an understanding of exactly what is and is not covered under their current insurance policy. Without this knowledge, homeowners will be left in shock when disaster strikes and they must pay for these damages out of pocket. Besides purchasing a flood policy for protection, you may be able to add coverage to your existing policy. These additions may cover things such as the following:

• Mold remediation (varies by state)
• Backup of drains or sewers
• Plumbing water damage
• Air conditioning damages
• Water heater damage

Homeowners must be astute in recognizing water damage as early as possible. When a sudden storm, a plumbing issue, or sewer backup occurs, knowing what will be covered will ease stress and make the entire repair process much more fluid. To find out more, contact SERVPRO of Suffolk/Smithfield/Franklin at 757-934-8404.

Water Damage Fact vs. Fiction

2/16/2018 (Permalink)

Water damage is a common problem. Most homes will have water damage at some point. There are a lot of myths about water damage.

Myth: Insurance Will not pay for Water Damage

Fact: In most cases, home insurance and renters insurance will pay for water damage. However, every company is different. Make sure that you ask your insurance provider if they will pay for water damage.

Myth: You can Take Care of Water Damage Yourself

Fact: You should always call a professional if your home has water damage. If water damage is not handled properly, then mold can develop. You may also end up spending more money in the long run if you do not get water damage repaired by a professional.

Myth: Water Removal can Wait

Fact: You do not want to wait. The longer you wait, the more likely your home is to develop mold. The water may also damage your floor and possessions.

Myth: Water Damage is not There if you Cannot see It

Fact: You may not be able to see the water damage. The water may in the ceiling or walls. A professional will be able to find the hidden water.

Myth: Water Removal is the Only Thing That is Necessary

Fact: Water removal is the first step. However, there are several other things that need to be done after all of the water is removed. The professional will have to sanitize and disinfect the area. They will also have to apply an anti-fungicide to the area in order to prevent microbial growth.

Myth: Water Damage Does not Smell

Fact: Mildew has a musky smell. 

If you need a water damage specialist please call our water damage restoration experts at SERVPRO of Suffolk/Smithfield/Franklin, 757-934-8404.

Water Damage - Services for Extraction

2/24/2017 (Permalink)

Water Damages can be the unwanted effect from many different causes. But this does not change the result--a mess needing restoration. However, the issue that matters most is finding a Water Removal team of professionals like SERVPRO of Suffolk/Smithfield/Franklin to extract the water and minimize the ruin. While you could try to get rid of all of the water to save money, the professionals that handle the service are capable of expediting the water extraction, thereby minimizing secondary water damage. Fast removal not only saves you money in the long run but lessens the negative impact on the structure of your home while also protecting personal possessions like clothing, photographs, and computers.
 
Finding a trustworthy service is easier than you think. Since you are already speaking with your insurance agent, ask for a recommendation for a water damage restoration company in your local area. Chances are he will list SERVPRO at the top, or as a preferred vendor. They will coordinate with your agent a quick agreement on the necessary services for restoration. This helps alleviate stress for you and aids in the claims process and paperwork.
 
A crucial initial step is the assessment. This inspection is where they use the necessary equipment to discover hidden areas of moisture that may lead to continuing degradation and the proliferation of mold growth. Afterward, they get the equipment needed to pump out the excess water, place air movers and dehumidifiers to dry out the remaining moisture, and then disinfect and sanitize affected areas. SERVPRO of Suffolk/Smithfield/Franklin is available 24/7 for any fire, mold, or water damage. 

Call us -- 757-934-8404

Faster To Your Water Damage Event

2/24/2017 (Permalink)

We provide 24-hour fire and water restoration service!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Suffolk/Smithfiled/Franklin provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Suffolk/Smithfield/Franklin arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –757-934-8404

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Suffolk/Smithfield/Franklin

SERVPRO of Suffolk/Smithfield/Franklin specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.