What our Customers say...
Fire Damage Testimonials
My husband and I are so appreciative of the work you all did in our home during such a traumatic time. The guys were genuinely caring and respectful and made the process after the fire so much smoother. Thank you.
I appreciate greatly all the work your guys did for us after the fire. It was a really hard time for my family and SERVPRO made it all go much more smoothly and efficiently.
I can't thank your team enough during this devastating time. You all have been professional and caring and answered all of my questions. Thank you.
Very helpful, polite, excellent job! Shane is an asset to your company.
I have some smoke damage in my kitchen and I called SERVPRO of Suffolk/Smithfield/Franklin because they were highly recommended to me. I called to ask some questions and to see if I could get a free quote to fix the smoke smell in my house. Every person I talked to was professional. I was surprised that someone was available the same day I called to come out to my home. I was notified when Joey was going to be to my home with sufficient time. When Joey and Justin arrived, they had smiles on their faces, and I felt that they truly loved their job and were glad to help me! They went above and beyond for me and even took down my microwave (which was the main source of smoke smell). They gave me a ton of good advice and tips on how to possibly get rid of the smell. I am so grateful for them both, and I will definitely recommend this company to my friends and family because I was treated so exceptionally well!! 5 stars in my book!
Experiencing a house fire is devastating and emotional. SERVPRO provided an immediate response to our needs. Management arrived at our home within 3 hours of the fire to evaluate and explain the \restoration process. SERVPRO employees arrived and worked tirelessly every day for the next 2 1/2 weeks. We have been very satisfied with the cleaning service provided by SERVPRO. The employees have served us in a highly professional manner with attention to details. The employees showed pride in their work and really helped to ensure our satisfaction.